When merchants compare e-commerce platforms, they look at the sticker price: Shopify Basic at $39/month sounds reasonable. But almost no real store runs on the base plan alone. By the time you're actually selling, your monthly bill is usually two to five times what you signed up for — and most of that increase is invisible until it hits your card.
Here's where the money actually goes.
1. Transaction fees on every order
Unless you use Shopify Payments, Shopify charges an extra 0.5%–2% on every transaction — on top of what your payment processor already takes. That fee is a tax on your own sales, charged for the privilege of using a different gateway. On $20,000/month in revenue, a 2% platform fee is $400/month — $4,800 a year handed back to the platform for doing nothing.
2. The app-store tax
Shopify's core is deliberately bare. The moment you need anything beyond a product page, you're in the app store paying monthly subscriptions:
- Email marketing (Klaviyo, Omnisend) — $30–$150/mo
- Product reviews (Judge.me, Loox) — $15–$40/mo
- Upsells and bundles — $20–$50/mo
- A help desk for customer support (Gorgias, Zendesk) — $50–$300/mo
- Loyalty and rewards — $25–$100/mo
A typical store runs five to ten of these. It's normal to spend $200–$500 a month on apps alone — more than the platform subscription itself.
3. Theme and developer costs
Premium themes run $300+ one-time, and any real customization means hiring a Liquid developer at $50–$150/hour. Every redesign is a project.
Do the math on your own store
Add it up honestly:
Base plan $39
Transaction fees $400 (2% of $20k)
Apps $300
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Real monthly cost $739 (before any developer work)
That "$39 plan" is really closer to $740 once it's doing its job.
The alternative: one flat subscription, 0% platform fee
This is exactly the gap Morro was built to close. Morro charges 0% platform fees on any gateway — connect your own Stripe or PayPal and keep every cent of your margin. CRM, loyalty, reviews, and 24/7 AI customer support are built in, not bolted on as paid apps. And instead of hiring a developer, you ask an AI agent to restyle your storefront.
The result is a bill that stays flat and predictable as you grow — instead of one that scales with every feature you need. If you're tired of watching your "cheap" plan quietly balloon, see how Morro compares to Shopify.
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